✅ What age group are your courses suitable for?
Our courses are designed for children aged 4 to 15, covering kindergarten, primary, and early secondary school students. We recommend courses based on your child's age and English proficiency, ensuring they learn in a fun and engaging environment.
✅ What are the main contents of the course? Does it include speaking, reading, writing, and grammar?
Our courses comprehensively cover listening, speaking, reading, and writing, with a strong focus on developing children’s spoken English skills. We also reinforce vocabulary, grammar, reading comprehension, and writing abilities. The content is tailored to each child's age and level.
✅ How are the lessons arranged? How long is each lesson?
Each lesson lasts 25 minutes, which matches children's attention spans. Lessons can be scheduled flexibly based on parents' availability, and you can choose the number of classes per week.
✅ What are the benefits of one-on-one lessons?
One-on-one lessons provide personalized instruction, allowing the teacher to tailor the teaching approach to your child's needs, helping them improve their English skills more efficiently.
✅ Will my child have the same teacher every time?
We offer both fixed-teacher and flexible-scheduling options. If your child prefers a specific teacher, we will do our best to assign them consistently to ensure learning continuity.
✅ Are your learning materials self-developed or from international publishers? Can I see samples?
We use materials from internationally recognized publishers such as Oxford, Pearson, and Cambridge, along with our own supplementary exercises. Parents and students can review sample materials before enrolling.
✅ Where are your teachers from? Do they have teaching qualifications?
Our teachers come from the Philippines, the UK, the US, Canada, and other countries. They undergo a strict selection process and hold TEFL or TESOL certifications, with extensive experience in teaching children.
✅ How do I choose a suitable teacher for my child? Can I change teachers if needed?
Parents can choose between native English-speaking teachers (UK/US) or highly experienced Filipino teachers. If your child does not connect well with a teacher, we allow teacher changes to ensure the best learning experience.
✅ Do your teachers have experience? Do they speak Chinese?
Our teachers have at least two years of experience in teaching English to children. They specialize in interactive teaching methods to keep children engaged. Most teachers do not speak Chinese, which helps create an immersive English environment for natural language acquisition.
✅ Does my child need any prior English knowledge? Is the course suitable for beginners?
Our courses cater to all levels, including complete beginners. Teachers use visuals, animations, and gestures to aid comprehension, ensuring that even zero-basis learners can follow along.
✅ How long does it take to see progress in my child's English skills?
Every child learns at their own pace, but most parents notice significant improvement after 2-3 months. In about six months, children typically develop good English communication skills.
✅ Will I receive feedback and progress reports after each class?
Yes! After every lesson, teachers provide feedback to help parents track their child's learning progress. Additionally, we offer periodic progress reports every 2-3 months.
✅ What if my child struggles to keep up? Can we adjust the course?
If your child finds the lessons too challenging, we can adjust the course difficulty or assign a more suitable teacher to ensure a comfortable learning pace.
✅ What equipment is needed for online classes? Can my child use a computer, tablet, or phone?
We recommend using a computer or tablet for the best interactive experience. However, mobile phones can also be used for convenience. A stable internet connection and headphones are essential for the best learning experience.
✅ What happens if there are internet issues? Will the lesson be rescheduled?
If technical issues on our side disrupt the lesson, we will offer a free reschedule. However, if the issue is on the student's side, we do not provide reschedules. We advise testing your internet connection before class.
✅ Are the lessons recorded? Can my child review them later?
Yes, lessons are recorded and available for review for up to seven days.
✅ How do I enroll and schedule lessons? Can I choose the lesson time?
Parents can register an account on our website, purchase lesson packages, and schedule classes at their convenience. Our scheduling system is flexible to accommodate your preferred times.
✅ How much do the lessons cost? Do you offer trial lessons or discounts?
Pricing varies based on the teacher’s nationality, course type, and lesson package. We offer trial lessons, allowing parents to experience our courses before committing. We also have periodic promotions—stay tuned for special offers!
✅ What if the course isn’t suitable for my child? Can I get a refund?
We have a fair refund policy, allowing parents to request refunds within a specified period. Please refer to our refund policy for details.
✅ Can parents sit in on the lessons? How can I monitor my child's progress?
Parents are welcome to accompany their child during lessons, but we encourage minimal interference so the child can interact naturally with the teacher. Additionally, our feedback system keeps parents informed about their child's progress.
